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Time zone is late 1 hour that the expected time — Cloud Customer Connect
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Time zone is late 1 hour that the expected time

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edited Aug 25, 2020 1:36PM in B2B Service 5 comments

Summary

Time zone is late 1 hour that the expected time, SR reported date is late 1 hour and the time zone is not reflected on the SR

Content

we created new calendar with utc+1 time zone and updated calendar profile in the service request setup

and created new sr but I see  SR reported date  is late 1 hour and the time zone is not reflected on the SR

so what is the cause for this may be ?

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