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Aging Report frp the Service Request using OTBI — Cloud Customer Connect
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Aging Report frp the Service Request using OTBI

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edited Sep 3, 2020 6:42AM in Reporting & Analytics for B2C Service 1 comment

Summary

I want to Create one Time Trend Analysis, which have weekly, Monthly , quarterly and annually based values of SR Created and Closed.

Content

I want to Create one Time Trend Analysis, which have weekly, Monthly , quarterly and annually based values of SR Created and Closed. 

for eg: if the User select the Weekly option form the parameter, then all the SR created, and closed in that particular week should be reflected.

Please Let me know how can i achieve this using OTBI Analysis.

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