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Collections - Creating an Adjustment, can only be negative value?

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edited Sep 11, 2020 11:06AM in Receivables & Collections 2 comments

Summary

Any documentation that explains why only negative values are accepted in adjustments?

Content

Hi, 

Is there any documentation that explains why only negative values are accepted in adjustments. We were expecting to be able to adjust the amount using negative and positive values. However, I always get the attached error regardless of the drop down options I choose. I haven't been able to see any reason for this in the documentation. 

Thanks! 

Version

Oracle Cloud Application 20C

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