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Incident product number report — Cloud Customer Connect
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Incident product number report

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edited Sep 11, 2020 12:02PM in Reporting & Analytics for B2C Service 7 comments

Summary

We tried checking product/incident tables there it shows product_level as product description whereas we are expecting as product number. –Kindly let us know if any other table has below attributes?

Content

We tried checking product/incident tables there it shows product_level as product description whereas we are expecting as product number. –Kindly let us know if any other table has below attributes?

SELECT  Product.ID,Product.Level1, Product.Level2, Product.Level3, Product.Level4, Product.Level5 from Incident

How we can pull the incident product number report.

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