You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Chart display issues Desktop vs BUI

Received Response
edited Sep 22, 2020 2:52AM in Reporting & Analytics for B2C Service 1 comment


Chart displaying differently in BUI


Hi, I'm having a hard time getting a chart to display the same way on BUI as it is on the agent desktop. Any tips would be appreciated. 

The main issue is that rather than filling the whole width of the screen BUI is squishing it into a fixed width and then also adding a vertical scroll bar. A minor issue, but a little weird, is that BUI also uses a different colour scheme. 

I've checked and it doesn't seem to be a browser issue.

Any ideas on how to fix this or should I raise it as a bug?

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!