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We created a new legal entity and the rates show as doubled or monthly in their enrollments — Cloud Customer Connect
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We created a new legal entity and the rates show as doubled or monthly in their enrollments

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edited Sep 29, 2020 7:19PM in Benefits 3 comments

Summary

For only our new legal entity the person's rates are showing as monthly during OE; the rates are showing correctly for our other entities with the same plans

Content

Hello-

We created a new legal entity and are planning for OE for all of our 3 companies.  After setting everything up when the person goes to enroll they see the rates show as monthly where they should be per pay.  Our other companies have the same benefits and their rates show correctly as per-pay.  The variable and standard rates are set up the same.

 Any ideas when to even check?

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