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Eligibility Profile Issue — Cloud Customer Connect
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Eligibility Profile Issue

Received Response
19
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4
Comments
edited Oct 7, 2020 1:22PM in Benefits 4 comments

Summary

Eligibility Profile for Full Time

Content

Hi 

Not sure if this is from an update but noticed an issue with benefits where if a child dependent is not marked as a fulltime student they do not show as eligible for coverage. Any child under the age of 21 should be eligible for coverage and any child over 21 who is a full time student is eligible until age 25. We got struck on to how to achieve this eligibility criteria. 

Any insights ...really helps..

-Ranjeet

Version

20C

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