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Different Format in Confirmation Statements — Cloud Customer Connect
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Different Format in Confirmation Statements

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edited Oct 23, 2020 10:17PM in Benefits 3 comments

Summary

The Benefits Plans Headers are not the same in Confirmation Viewed after making Open Enrollment Elections or When Clicking on the Print Button

Content

Hi,

Has anyone one else run into the issue where the Benefit Plan headers in the confirmation statement are on 1 line in the statement after submitting your benefit elections and on multiple lines when you click on the Print button to print your Open Enrollment confirmation statement?  We are seeing this in Chrome and Edge.  Attached is an example.  Just wondering if this is something I can try to fix.

Thanks,

Megan

Version

20C

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