Candidate not receiving Campaign Email

Content

Hi All,

We are facing an issue wherein candidates are not receiving any campaign emails.

Activities Performed:

• Created a campaign for audience as ‘External’ candidates. Test candidate profile was created who has opted for ‘I agree to receive updates about new job opportunities’ and ‘I agree to receive marketing communications’.
• Email was created using a template and marked as ‘Scheduled Now’
• Following ESS Jobs were completed - Prepare Campaign Email, Send Campaign Email, Track Campaign Email Delivery.

Please let me know if I am missing any step.

Regards,

Soumya