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Unable to End-Date Previous Dependent

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edited Nov 2, 2020 7:41PM in Benefits 2 comments

Summary

Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)

Content

When attempting to end-date the relationship of a contact who was previously a dependent, I'm encountering the following error:

Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)

I've confirmed that the contact is no longer designated as a dependent or a beneficiary and we've purged the backed out and voided life event data.

The other strange part about this, is it is the first time I've seen that specific error. I typically find the following error when end-dating contacts still on benefits:

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