You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to End-Date Previous Dependent

Accepted answer
52
Views
3
Comments
edited Nov 2, 2020 7:41PM in Benefits 3 comments

Summary

Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)

Content

When attempting to end-date the relationship of a contact who was previously a dependent, I'm encountering the following error:

Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)

I've confirmed that the contact is no longer designated as a dependent or a beneficiary and we've purged the backed out and voided life event data.

The other strange part about this, is it is the first time I've seen that specific error. I typically find the following error when end-dating contacts still on benefits:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!