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how to get "Reject" Notification by Mail /Bell Icon if we remove "Notification" - Complete.

edited Dec 1, 2020 4:49AM in Payables, Payments & Cash Management 2 comments

Summary

how to get "Reject" Notification by Mail /Bell Icon if we remove "Notification" - Complete

Content

Business requirement to not receive any Mail Notification/Bell Icon notification if approvers approve/Invoice is Auto Approved as business process many invoices everyday so it would disturb the user. As user received one mail notification for each invoices even though we setup "Auto Approved". 

So we removed BPM> Notifications > Complete (Task Status) -->> Recipient line ... After this setup initiator don't received notification. We fixed business need but Customer wants notification for "Rejected" invoices because user need to act upon.

We tried with "Suspend" but "initiator" don't receive mail notification/bell notification once approved "Rejects" Invoices.

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