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Condition in Alerts Composer - Document Approved or Rejected - Benefit — Cloud Customer Connect

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Condition in Alerts Composer - Document Approved or Rejected - Benefit

Received Response

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Comments

Jan 14, 2021 5:34AM edited Jan 14, 2021 5:34AM in Benefits 4 comments

Content

Can I put conditions (IF) on the BEN_DOCUMENT_APPROVAL alert?

For example

IF ${doc_type} = ‘Birth certificate ‘then

text1

ELSE

text2

Regards,

Version

20D

Tagged:

Benefits Configuration

1

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