Feature Friday: Favorites
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Beginning in 21A, sales people can now mark and view their favorite records in Workspace, from record’s edit page, or in the CX Sales Mobile application. This makes it easier to quickly find and edit their important records, and also influences which records show up in Smart Lists.
Watch this demo video and check out these links for more information about how to set up and use Favorites!
https://videohub.oracle.com/media/CX+Sales+Feature+Spotlight+-+Favorites/1_tdgjj5zp/190746763
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