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How to Set Reject Comments Mandate for Email Approvals — Cloud Customer Connect
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How to Set Reject Comments Mandate for Email Approvals

Received Response
edited Jan 22, 2021 9:37AM in Payables, Payments & Cash Management 5 comments


BPM Task (FinApInvoiceApproval) > Configuration
Approval Pre-conditions > Mandate Comments before updating these outcomes > REJECT: Required
is working fine for In-App approval Notifications.

But it's not validating the user comments (REJECT: Required) while Rejecting in Email.

We checked the below note:
Why Email Notification Approve Button Takes Employee To Drafting A Mail? (2546180.1)
There is an option to add the comments but the user can also APPROVE/REJECT without comments as well.

Please Advise.


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