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Custom Alert - Union Change — Cloud Customer Connect
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Custom Alert - Union Change

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edited Jan 27, 2021 2:28PM in Benefits 2 comments

Summary

Can we create a Custom Alert - Union Change and notify employee about enrollment opportunity

Content

Attached Meta link note says - Doc ID 2731934.1

1.. Navigate to Tools - Alert Composer

2. Query for the Benefit Life Event Notification Alert

3. Edit the template and add the following liner and reprocess the alert.
${AlertUtils.write(benefitEnrollmentOpportunities.LifeEventName) and retest.

I could not find Benefit Life Event Notification Alert? We are on 20D, not sure if this is in later versions?

In mean time Wondering If I need repurpose the Open Enrollment Alert and customize ${LifeEventName} = 'UNION CHANGE', some thing like that and trigger the Alert?

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