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Candidate can't apply as the system states their email already exists IRC-1590024

edited Jan 28, 2021 1:30PM in Recruiting, Opportunity Marketplace 12 comments

Summary

Candidate receives message: A candidate with the same email already exists. Supply a new email or perform a search to find the Candidate associated with this email (IRC-1590024)

Content

We have a candidate that is trying to apply to a position. He keeps getting this error:  A candidate with the same email already exists. Supply a new email or perform a search to find the Candidate associated with this email (IRC-1590024)

Most of the time we see this error because a candidate applies multiple times but when we look this individual up we can not find him. I am unable to search for candidates by email address so I cant find if someone else out there is using this email address. 

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