Restricting knowledge Article on DCS portal based on the Knowledge user group
As per seeded functionality of DCS, Self-Service Users can access all knowledge articles that belongs to knowledge user group 'Everyone' with the help of Anonymous user.
We have a requirement to restrict DCS self service user to view knowledge articles which are created for their region/country (FYI - Single BU and single locale and 3 countries). So what we did:
1. created knowledge user group for each country - 3 only
2. created DCS self-service user role (clone of seeded self-service user role) for each country
3. created data security policy to add the knowledge user group
4. created knowledge articles and tagged to different knowledge user group