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A better looking Post Election error message without the additional comments added

edited Feb 26, 2021 5:47AM in Benefits 9 comments

Content

The business requirement allows the Employee to choose upto 4X of their salary as Coverage amount for 'Optional Life Insurance' and the Spouse needs to be exactly 50% of the coverage amount chosen.

So we had this error message in the Post Election Edit Fast formula.

SUCCESSFUL='N'
ERROR_MESSAGE = '-Spouse or Domestic Partner coverage cannot be greater than 50% of the Employee coverage in Optional AD&D insurance -'

However,we get additional wordings added to the Error Message which the testers and clients feel would confuse the users.

There was a problem saving the enrollment.The formula returned the message -Spouse or Domestic Partner coverage cannot be greater than 50% of the Employee coverage in Optional AD&D insurance.Please modify the Spouse/Domestic Partner coverage election -. If you're a benefits administrator, note that the enrollment result didn't satisfy the post election edit rules that were defined in the formula. Review the formula, make changes if required, and try again

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