Internal Candidate Being Thrown to Inactive

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I have an internal candidate who applied for a position and they were automatically thrown to inactive. I've attached a screenshot of they see on their end. I have also attached screenshots from my end (Recruiter). They do not show up at all until I clear the active filter. Then, there aren't any actions or anything I can do to move them back to active. Also, there is no status displayed next to their name i.e. rejected by employer, withdrawn, etc. Anyone have any idea why this happened and how I can move their application back to active?