Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Solved Incidents(with out giving response) Report — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Solved Incidents(with out giving response) Report

Received Response
14
Views
8
Comments
edited Mar 18, 2021 9:14AM in Reporting & Analytics for B2C Service 8 comments

Content

Hi All,

Is it possible to create solved incidents report in OSVC which has list to solved incidents that has been set to solved status with out giving response by the agents. If it is possible, please let me know how to do this.

Please help me in this regard.

Thanks & Regards,

Bindu

Version

20C

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!