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PO Approval Error

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edited Mar 26, 2021 9:06AM in Purchasing 4 comments

Summary

PO Approvals Not Routing Correctly

Content

Can anybody shed any light on the error below at all please?

An error occurred when processing your request for approval. Contact your help desk. (PO-2055675)
Share this info with your help desk: Errors in evaluating routing slip either due to invalid rules setup, invalid assignee, or other system issues.

We have a buyer set up with a zero approval limit so that all PO's need to be approved by his manager. His manager is currently out of the office (and has set vacation rules we think) but PO's are now simply showing as pending.

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