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Employee Not Found in Person Management but found in Security Console

Received Response
edited Apr 6, 2021 9:27PM in Performance Management 5 comments


Can find employee using Security Console, and confirm that role was auto-applied, but when searching in Person Management, no results are found


I have an associate that I can locate using Security Console, and verify that the profile is active and the role was auto-applied, however, when I search for this person in Person Management, I get no results found.  I have tried changing dates, including terminated work relationships, name search and id number search, all to no avail.  This appears to be the only recently-hired person that I am encountering this issue with.  Does the community have any advice as to how I should proceed before it becomes necessary to open an SR?

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