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Unable to cancel the dropship line when the line status is in Requistion Created status. — Cloud Customer Connect
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Unable to cancel the dropship line when the line status is in Requistion Created status.

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edited Apr 14, 2021 4:47PM in Order Management 2 comments

Summary

Unable to cancel the dropship line when the line status is in Requistion Created status. Item is a CTO Model, when tried to cancel it gives Process constraint Error messages as seen below

Content

Unable to cancel the dropship line when the line status is in Requistion Created status. Item used is a CTO Model, when tried to cancel it gives Process constraint Error messages as seen below.

"Cancellation of line 1 failed because of the following constraint: This fulfillment line cannot be canceled because it belongs to a model. This fulfillment line cannot be canceled because the purchase request is at the requisition stage in the procurement application. Source Order Information: 153-1-1. (FOM-4515029)"

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