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Calculation Card Error when updating for employee over the age of 70 with a CPP Election Date — Cloud Customer Connect
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Calculation Card Error when updating for employee over the age of 70 with a CPP Election Date

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edited Apr 23, 2021 3:53PM in Payroll and Global Payroll Interface (GPI) 2 comments

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Hi All,

I have this currently in an SR, but I thought I would share for Canadian Customers.

Employee turned 71 in January 2021.

CPP Election Date on card with a date of 2017.

Employee requested a change to Additional Tax to be deducted.

Error is not allowing changes to be made due to the CPP Election Date on the employee record. (see below)

We tried to remove the record on current date, date of employee's birthday, date after the employee's birthday, tried to add a revocation date. We even tried to load the change, but were not successful.

This is now in an SR and hopefully will get a resolution. I will update the topic when I get a response.

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