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Performance Doc alerts for old review periods still going out

Received Response
edited Apr 23, 2021 4:42PM in Performance Management 1 comment




My organization is in our second review period. In our first review period, we decided after setting up due dates and standard and critical alerts that we would not use the alerts on our annual performance documents. We had everything set up but did not run the scheduled process to send them.

Now that we're in our second review period we wish to use the alerts on this years annual document, but when the scheduled process ran it sent out alerts for the first review period documents that still had outstanding tasks.

My guess is this occurred because some of the alerts are set up to repeat until the task is complete so even though the due dates for that document have passed they would still go out when the process runs. My questions are if anyone can confirm that, and also would I be able to just remove the repeat check box from the old template and be able to send out alerts for this years docs only? I know that the due dates exist on the documents now that they're created, and that changing it on the template doesn't update existing

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