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How To Investigate A Lead That Is Being Retired — Cloud Customer Connect
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How To Investigate A Lead That Is Being Retired

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edited Apr 26, 2021 4:47AM in Sales 3 comments

Content

Hi,

We have leads being set to Retired by an integration user. I want to investigate how these leads are set i.e. by webservices, by scripts. etc. Is there a way I can activate a log that I can see for myself? I know how to setup the logs for which Oracle Support can see but I want to conduct an initial analysis first.

 

Thanks,

Ed

Version

21A

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