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Email approval : "The message you sent appears to be Un-solicitated" — Cloud Customer Connect
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Email approval : "The message you sent appears to be Un-solicitated"

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edited Apr 29, 2021 4:37PM in Workforce Management 3 comments

Summary

User receives an error when approving absence via email that stats the email is un-solicatated

Content

Hello

One of our users has attempted to approve an absence via email - they have clicked the approve link which has open a the reply email and sent it, they received the below message back;

The message you sent appears to be un-solicited. If you are responding to a notification, use the response link that was included with your notification.

Invalid action on workflow task or user does not have privilege to perform this action. Action APPROVE on task a01197a3-332d-414b-8046-cd326e2e31f4 cannot be performed by

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