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Overpayment - Negative Net is not processed

Received Response
edited May 5, 2021 5:22PM in Payroll and Global Payroll Interface (GPI) 1 comment


In a specific situation, an employee that got overpayed in a previous pay will need to reimburse the money they owe.

In such situation, the employee should pay back the earnings received in overpayment, and a tax refund should be processed for that amount of money.

Currently the system doesn't process negative earnings and doesn't calculate tax refund.

I was able to force the earnings to be paid by the employee but I am not able to force the system to calculate the tax refund.

Any idea would be greatly appreciated.



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