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Designate Dependent Issue

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edited May 18, 2021 5:47PM in Benefits 2 comments

Summary

Adding a New child is suspending enrollment

Content

Hi Experts,

We have an issue with Designate dependent. 

We have configured Medical plan to suspend Enrollment  tillBirth certification is provided for child.

An employee who is on Employee + Child option has enrolled one child already. Now when Birth LE is evaluated and elected new Child into plan, the entire plan is going to Suspended status. Expectation is to have only the new child to be suspended till Birth certification is submitted. 

Configured Designation requirement for Plan type at Program level. No certification and Designation requirement configuration at Plan level.

How to achieve our expectation

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