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How to update the mapping for Item Type for NonCatalog Requests — Cloud Customer Connect
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How to update the mapping for Item Type for NonCatalog Requests

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edited May 26, 2021 3:05PM in Self Service Procurement 2 comments

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Does anyone know if it is possible to change the mapping for Item Type for NonCatalog Requests? We do not use the seeded line types which are mapped to the 3 options and would like to update the line type mapping, if possible.

 

The mapping provided in the document at the bottom is here.

Here are some considerations while selecting different item types:

  • The Services billed by quantity item type is associated with the seeded line type Rate Based Services.

  • The Goods billed by quantity item type is associated with the seeded line type Goods.

  • The Services billed by amount

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