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Rate display/Calculation in Benefits Service Center

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edited May 26, 2021 8:07PM in Benefits 3 comments

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I have two rates (one is parent and the other is child) with defined frequency as Monthly. In Benefits Service Center, parent rate is calculating the annual rate correctly, but, child rate is showing monthly rate as annual rate. Wondering how this can be fixed. Any ideas are greatly appreciated.

 

 

 

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