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Life Events Not Detecting After Completing HR Transactions Through Quick Actions — Cloud Customer Connect
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Life Events Not Detecting After Completing HR Transactions Through Quick Actions

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edited Jun 3, 2021 8:48AM in Benefits 9 comments

Summary

How to make detect a life event for Benefits after a HR Transactions is completed through Quick Actions process flow?

Content

Hi,

I completed a Promotion/Demotion/Active to LOA/Return From LOA/Full-Time to Part-Time and Part-Time to Full-Time HR Data Changes transactions via Quick Action method / flow but after submitted the above HR data change transactions, corresponding life events not getting detected for benefits side under enrollment page of the employees.

Note: Please be noted that, we have tagged the corresponding Person Change Cause Life Event Fast Formula in the Benefits Administration-> Plan Configuration -> Benefits Life Events -> Data Changes to the related Names of Promotion/Demotion etc and these Life Events are attached to related Life Events section under Enrollment Train stops at Program Level as well.

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