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Annual rate is displayed in target environment instead of the Per period rate?

Received Response
edited Jun 13, 2021 4:00PM in Benefits 2 comments


We had migrated the Program to the target environment and loaded the Benefits. But for some reason, the Annual rates are displayed for the Plan rates instead of the Per period rates. Could you please let me know which part of the configuration that needs to be changed .

The Communicated Frequency is Per pay period and the Defined Rate is Biweekly.

Please let me know which configuration did I miss?

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