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Inability to edit the fields on "Manage Customer" page and still able to integrate

Received Response
edited Jun 17, 2021 7:14AM in Receivables & Collections 2 comments



We have two systems, one is CES(Source) and another is Oracle and our customer fields populate through Source to Oracle Integration. Basically Source is the master for Customer data, So after integration of those fields, we want to lock the fields such as Accounts Description, Site information and addresses etc on "Manage Customer" page and should not be editable. Any changes through integration shall be possible even after locking the fields and still there will be few users who shall be able to edit and add the new addresses on Customer Account.

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