Seeded ACA Eligibility Determination Process

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Hello,

We are working with a K12 customer who has fiscal benefits plan year. The client is going live in the middle of the plan year and we are trying to make use of the seeded aca eligibility determination process in Oracle. As per the white paper, we require working hours in measurement period to be present in the system in order for the process. We have configured the system as per the whitepaper and also the information we have received by working through multiple SRs with Oracle support. However, the results obtained are not as expected and we are unable to determine