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First Time Chatter Report — Cloud Customer Connect
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First Time Chatter Report

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Summary

We are needing to keep track of "new" chatters

Content

I am trying to count the amount of new people chatting into the call center. We are trying to account per organization. This is proving difficult because chats are related only to the contact table. Is there any way to bridge the chat table and organization table so that I might check the "earliest" chat that an organization has submitted? I am open to any ideas.

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