Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Employees and Line Managers seeing My Client Groups after enabling Journeys — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Employees and Line Managers seeing My Client Groups after enabling Journeys

Received Response
22
Views
3
Comments

Summary:

I have enabled Journeys in our TEST environment and have noticed that our Employee and Line Managers now also have access to the My Client Groups tab.

Content (required):

After enabling Journeys in our TEST environment, and setting up the security privileges for our custom Employee and Line Manager roles, I have noticed that both employee and line managers (without an HR Role) are now seeing the My Client Groups tab. Is this normal or did I give an extra priviledge in the security setup that is making this change?

After disabling Journeys, the tab disappears, so I know that this is the change that has enabled the visibility. I would only like My Client Groups to show for HR Users.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!