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multiple integration keys to update a record

in Sales 1 comment

Summary: is possible to use different fields (as key) to update a record?


Content (required): our customer said us that they have a lot of external system that can update accounts, nowadays some systems can use for example a field as DUNS Number, anothers use a fiscal identification number, but we see the REST API documentation and we think that the only way to update records is using the PartyNumber (https://docs.oracle.com/en/cloud/saas/sales/21c/faaps/op-crmrestapi-resources-11.13.18.05-accounts-partynumber-patch.html), another question is if is possible to use the Additional Identifier block to add a lot of personal documentation (driver's license, passport) and is possible to find a record if I send a request with a different key (additional Identifier) when I update an account (I think is only possible if I send the partyNumber)

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