Integration
Discussion List
-
Can I migrate to the Redwood version of the Outlook Add-in without using the Next Gen Sales UI?Hello, I use the CX Sales Outlook Add-in with Outlook 365, and recently I started experiencing authentication issues. While reviewing the environment settings in the Sal… -
Transition to the Redwood UX add-in for Microsoft 365 prior to 25B (July 2025)Summary: In Update 23C, we introduced our latest (third generation) Outlook add-in – Redwood UX Add-in for Microsoft 365, which caters to task-oriented flows providing s…
-
Not able to use opportunity action createQuote REST. How can this action be used?Summary: We're not able to call REST opportunity action createQuote. How is this action supposed to be used? Content (please ensure you mask any confidential information… -
In Batch operation, can we pass the response of first part of API call to the request of second APISummary: As part of Batch operation, can we pass the response of first part of API call to the request of second part of API call. Content (please ensure you mask any co…
-
Is there any way to view the logs of the REST API calls made from external system to CX?Summary: Hi we have an external integration that is invoking REST Calls to CX (Sales Cloud). The integration receives the posoble error responses in the moment that it i…
-
How to transfer null value from CDM to FA through OICSummary: Hi, I have an integration from CDM to Fusion Application through OIC. But, I've found out that null or '' values can not be sent to FA. For example current valu…
-
2 Different CPQ commerce and 2 different sync Integration for CPQ to CXSummary: We are already using one commerce process and using SOAP Integration for CPQ to CX Quote header and Revenue line sync. But Now business is implementing new Proc…
-
create partner contact and user account issueSummary: We want to create partner contact without user. We used this api : https://eoid-test.fa.em2.oraclecloud.com:443/crmRestApi/resources/11.13.18.05/partners/03131/…
-
Export and import saved searchs using rest APISummary: Hi, we are trying to export saved search using rest api to be able to import them in other environments. This is needed to mantain the same UID across different…
-
Not Able to Update Customer Contact Point via REST APISummary: Why Contact Point REST API /crmRestApi/resources/11.13.18.05/hubPersons/{PartyNumber}/child/ContactPoint only works for some PartyNumber? Content (required): **…
-
getting 403 forbidden error when trying fetch incentive compensation participant detailsI'm getting 403 forbidden when I'm trying to fetch the participant details via /fscmRestApi/resources/11.13.18.05/incentiveCompensationSearchPayees REST API
-
Do we have the option to schedule CDM internal jobs via OIC?We need to execute the Address Verification and D&B Enrichment processes for all organizations(accounts), followed by running the Match and Merge job for all newly creat…
-
Create Customer Contact Point at Account Level using SOAP Webservice- Oracle FusionSummary: i use below steps it created but still Account Contacts not show any phone , and contact points is empty if and Reset API or i need to adust any of below steps …
-
Integration with ZoomInfo?Summary: Are there any plans for an integration with ZoomInfo like the one for Salesforce Content (required): There is an integration with Salesforce and Zoominfo and I …
-
Unable to Update PartyStatus Field via REST API or Groovy – Field Appears Read-OnlySummary: We are attempting to programmatically update the PartyStatus field for a party record using both REST API and Groovy scripts. However, our attempts have been un…Abhishek Kumar Pandit 1 view 1 comment 0 points Most recent by Florin Musatoiu - Support-Oracle Sales
-
AR customer creation in Oracle ERP Cloud via APIsSummary: Creation of AR customers in Oracle ERP cloud involves using the CRM Rest APIs for Contacts & Accounts or Hub Persons & Hub Organizations and the CRM SOAP web se…Anusha Muthiah 41 views 3 comments 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
-
Error while Synchronizing Products to CPQSummary: We are getting error when opening OOTB Synchronize Products with CPQ ( DATAINTG-100 ) Error: Status : 400{"title":"Bad Request","status":"400","o:errorDetails":… -
Do we have Gmail integration with Oracle Sales Redwood?Summary: In 25B, Can we integrate Gmail with Oracle Sales Redwood. If not in 25B, is it planned in any future releases? In documentation, we could not find any reference…
-
Information on which APIs to invoke for BU creation and setup in ICMSummary: Information on which APIs to invoke for BU creation and setup in ICM Content (please ensure you mask any confidential information): We have annual activity of c…Pratiksha Chakravarty 31 views 3 comments 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
-
How to GET/CREATE structure from Sales by using rest APISummary: We are currently working with the REST API to retrieve and create structures from Sales. However, after attempting to use the ProductStructure/StructureHierarch…
-
Manage JDE Sales Order Historical Data In Oracle Fusion CX SalesWe need to load JDE sales order historical data into Oracle Sales Cloud for reporting purposes. We have two approaches in mind, but the challenge is managing approximate…
-
Analysis to monitor the average time of the CRM APIs response we consumeSummary: We would like to know how to create a report to monitor the average time of the CRM (Oracle Sales Fusion Cloud) APIs response we consume from all integrations. …Joan Rodriguez 21 views 2 comments 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
-
Customer Data Migration from a Third-Party Application to Oracle Fusion Sales CloudI’m currently working on a project involving the migration of customer data from a third-party application into Oracle Fusion Sales Cloud, and I’d appreciate some guidan… -
What is the recommended frequency to schedule this ESS job?Is there a recommended frequency to schedule the ESS job 'Synchronize Financials Accounts and Contacts with CX Sales'?
-
Custom Object is not available in Import ManagementSummary Custom Object is not available in Import Management even after adding 'Custom Object Administration' role to User and checking Create,Update,Delete check-boxes f…
-
Change Visualization Configuration Reference NumbersSummary: When building Visualizations for the Redwood Sales Dashboard, if you use the Visualization Configurations they are given a reference number. This ref num is use… -
How to integrate teams using delegate optionSummary: Hi, How could we integrate Sales Opportunity and Teams, using "Delegated Permissions" instead of "Application Permissions"? The reason for that, is that "Applic…
-
CX Outlook Add-in - Can Appointments be created within the Add-in similar to Tasks?On the Outlook add-in configuration page, we can add an option for opening Tasks in CX, but this option does not appear for Appointments. Can this be done? Perhaps this …
-
Schedule BIP Report notification server without Credentials in PayloadSummary: scheduleReport operation in the ScheduleReportWSSService wsdl requires notificationTo and notificationPassword to be set in order to use the notificationServer.…
-
Not finding default ruleset on Visual builder studioSummary: We trying to build a POC for embedding fusion analytics into fusion applications following the attached blog, we are unable to access the default rule set which…