Integration
Discussion List
-
Is there any way to view the logs of the REST API calls made from external system to CX?Summary: Hi we have an external integration that is invoking REST Calls to CX (Sales Cloud). The integration receives the posoble error responses in the moment that it i… -
Schedule BIP Report notification server without Credentials in PayloadSummary: scheduleReport operation in the ScheduleReportWSSService wsdl requires notificationTo and notificationPassword to be set in order to use the notificationServer.…
-
Not finding default ruleset on Visual builder studioSummary: We trying to build a POC for embedding fusion analytics into fusion applications following the attached blog, we are unable to access the default rule set which… -
How to convert JSON Format REST API Payload (Request Body) into Groovy format for the below PayloadSummary: The below Payload is working fine with the POSTMAN (The attachment element with multiple IDs with comma separated values in the Body Request) {"to" : "to_email@… -
What is the payload send to the rest Notification endpoint for Export Activity?Summary: I'm creating an export activity via Export Management. One of the options is to specify a Notification endpoint. I would like to call an OIC integration upon co…
-
WhatsApp Integration - CX SalesSummary WhatsApp Integration - CX SalesContent Hi all, Is there a native integration between WhatsApp and Oracle CX Sales v20C? I need to integrate them for the automati… -
Enable Non-Sales Employees to Collaborate with Sales Teams in Oracle CX SalesCurrently, Oracle CX Sales limits team member additions to users with specific sales-related roles. However, our organization requires the ability to add non-sales emplo…
-
Is it possible to disable login access for a user used only for integration purpose/API calls?Hi, Please let me know if it is possible to disable/restrict login access from the UI for a user that is used only for integration purpose in the REST API calls. Best re…Vitejanu Vasile-Madalin 38 views 4 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales
-
How to transfer null value from CDM to FA through OICSummary: Hi, I have an integration from CDM to Fusion Application through OIC. But, I've found out that null or '' values can not be sent to FA. For example current valu…
-
Revenue Lines from Oracle CPQSummary: We are working on the Revenue Line Sync from Oracle CPQ. I will explain our scenario as follows. Sales Users will create opportunity in Oracle CX and create quo…
-
AR customer creation in Oracle ERP Cloud via APIsSummary: Creation of AR customers in Oracle ERP cloud involves using the CRM Rest APIs for Contacts & Accounts or Hub Persons & Hub Organizations and the CRM SOAP web se…
-
How to upload bulk customer data through soap payload into fusionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
SLA APIs time response Oracle CX Sales & ServicesSummary: I need to know the SLA for API calls to the Oracle CX Sales & Services Content (please ensure you mask any confidential information): The architecture team is e…
-
What is the link between a Self-Service User and the IDCS user?Summary: How can I find the link between a CX Contact's Self-Service User and the corresponding IDCS user? Content (please ensure you mask any confidential information):…TyskJohan 111 views 4 comments 0 points Most recent by Bodhisattwa Mukherjee-Oracle Digital Customer Service -
How to import hierarchies from DnB into CX through the Oracle DnB Account enrichment service?Summary: How to import hierarchies from DnB into CX through the Oracle DnB Account enrichment service? Content (please ensure you mask any confidential information): Cli… -
Issue trying to read attachment in Groovy scriptingSummary: We are trying to read the contents of an activity attachment and upload to an external web service in Groovy scripting. We are having issues with taking the Fil…
-
Unable to create an attachment using the crmService ActivityService createAttachment serviceSummary: Im trying to upload an attachment using the ActivityService.WSDL. I'm sending a request with the attachment information, and it response message is SUCCESS. Whe…
-
view an audit of object in otbiSummary: We want view the information of a Oracle Sales object (account, activity or whatever) audit in OTBI, OAC or via api. It is possible? Content (please ensure you …
-
Unable to fecth a single record fron custom CPQ Data using Groovy ScriptSummary: From Oracle Sales Cloud, we are attempting to retrieve data from custom CPQ data tables using the REST API described below, but we haven't successfully obtained… -
Connect to API in SandboxIs it possible to connect to a specific sandbox with REST calls? I couldn't find a clear description in the documentation. So for example we have sandbox A which sends a…
-
Integration between eloqua and sales for contactsSummary: Eloqua automatically logs a contact's interactions. To retrieve the interaction data from contacts in Eloqua, is there an OOTB integration or do we need to crea…Shiva Kumar Bandaru 11 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
-
Can we open the Deep Link for Qoute (CPQ) as separate window not within the frame of CX App?Summary: Currently, we are using the Deep Link for Quote based on this document "https://docs.oracle.com/en/cloud/saas/sales/oasal/configure-deep-links-for-workspace.htm…
-
How to parse error body in REST API call with Groovy?Summary: Good afternoon. Hope you can help me out. We have a Groovy script in our Fusion environment that sends a REST call. Once in a while we will receive an error fro…
-
-
Integration with ZoomInfo?Summary: Are there any plans for an integration with ZoomInfo like the one for Salesforce Content (required): There is an integration with Salesforce and Zoominfo and I …
-
Can linkedin Navigator be made available in redwood account, lead and contacts page?Summary: Can linkedin Navigator be made available in redwood account, lead and contacts page? Content (please ensure you mask any confidential information): Can linkedin… -
Redwood Sales and Closed Loop Reporting (from Eloqua)Hello, I wanted to ask if Redwood Sales is compatible with Closed Loop Reporting from Eloqua? The documentation and all the videos are based on the classic UI. I checked…
-
What are the alternatives if a field is not queriable in REST API?Summary: We need to query SourceSystemReferenceValue from Contact Point Object because that's the only identifier from our source of data but, it is not queriable. We al…Ivony Ann Paula Salango 27 views 3 comments 0 points Most recent by Jacqueline Li-Support-Oracle Sales
-
REST API for Creating Customer (Party, Account and Site)Summary: REST API for Creating Customer (Party, Account and Site) Content (please ensure you mask any confidential information): is there a REST API for creating a custo…Girish Byahatti 491 views 4 comments 0 points Most recent by Richard Halford Receivables & Collections -
Eloqua Closed loop reportingSummary: Is it possible to use the standard report of Closed loop Reporting with CX Sales data but using OIC instead of CX sales integration app?CristinaMusso-Oracle 11 views 1 comment 0 points Most recent by Florin Musatoiu - Support-Oracle Sales