Integration
Discussion List
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Query for acceptance statusSummary: Query for acceptance status Content (required): I want to write a BI query to get the compensation plan status and the manager name. I also want to know whether…
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What is the PVO for Manage Customer that I can use from Sales Cloud?Summary I need to get a value of attribute from Customer Account. The default sales person.Content Sales Person details are stored in DFF fields in Customer Account. I n…
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Is signal framework GA?Summary: We'd like to integrate CX Sales (for Account and Contact objects) with 3rd-party application, and we don't use OIC for this integration. Given business event on…
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How to push csv files from external system to sales cloud and periodically**This post was created as part of a How to Service Request (SR)Release: 11.13.22.01.0 Summary of the question: How can you integrate an external system to Sales cloud a…Robert Mutton-Support-Oracle 31 views 1 comment 0 points Most recent by Manoj Kumar-Support-Oracle Sales
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Need to get summary of failed records of Incentive Compensation Participant Detail Import processSummary: Need to get summary of failed records of Incentive Compensation Participant Detail Import process Content (required): I am submitting Incentive Compensation Par…Jaeyshree Kumaran Kalpana 11 views 4 comments 0 points Most recent by Jaeyshree Kumaran Kalpana Sales
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IDCS token with Oracle CX WSSummary: We want to enable Oauth2.0 for our fusion FA webservices, using IDCS. As part of this, I have created an app using steps given on https://www.ateam-oracle.com/p…
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Report to track the Integration calls/Api CallsSummary: Content (required): We need to build a report which can show: 1) How many users are connecting to Fusion via REST/SOAP WS? 2) Which objects they are accessing? …
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How to Integrate Slack with Oracle Sales Cloud**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: Need a documentation on integrating Slack with Oracle Sales Cloud …Umamaheswarareddy Ambati-Support-Oracle 11 views 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
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What is Rate limit for REST API**This post was created as part of a How to Service Request (SR) Release: 11.13.22.01.0 Summary of the question: A rate limit is the maximum number of calls we want to a…
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Migration and Integration considerations to take into account on GSI instance (ERP , OEC)Summary Migration and Integration considerations to take into account on GSI instance (ERP , OEC)Content Dear Team, We are working on a deal currently, where the custome…
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Questions on custom objectsWe need to store master data for some custom integrations. We do not want to pay for DBCS or ATP Database. Can we use custom objects in Oracle SAAS for this purpose? Are…
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How to authenticate Opportunity Service (OSC) in Postman or any other REST API toolsSummary How to authenticate Opportunity Service (OSC) in Postman or any other REST API toolsContent Hi, I'm testing the Opportunity Service in https://reqbin.com/ and I'…
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Securing Oracle CX Cloud IntegrationsSummary: We have some integrations in place which are using basic authentication to connect to Oracle CX Cloud (INBOUND). We have one dedicated user for these Integratio…
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Integration with ZoomInfo?Summary: Are there any plans for an integration with ZoomInfo like the one for Salesforce Content (required): There is an integration with Salesforce and Zoominfo and I …
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Webservice or rest api for participant import in incentive compensationSummary: Need webservices or rest api for importing participant in incentive compensation. Content (required): Need webservices or rest api for importing participant in …
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How can we populate a value in Address Additional Element Attribute 5 using groovySummary: How can we populate a value in Additional Element Attribute 5 using groovy Content: We have a requirement that we want to populate some value in Additional Elem…
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Fetch Display Name/Meaning of FCL when querying a resource like Get all Opportunities using REST APISummary: How to Get the Display Name/Meaning of a Fixed Choice List along with the response when querying a resource say Get all Opportunities in a single API call Conte…
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CTI integration in OEC using Cisco Jabber?Summary: Content (required): We have a requirement to do CTI Integration using Cisco Jabber in the oracle engagement Cloud. can we Achieve this in OEC? if yes, please sh…
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CX Sales + Microsoft Teams capabilitiesSummary: Once MS Teams is integrated with Sales - How it can be put to use apart from book example below, 1. Directly from the opportunity UI, salespeople can simply cli…
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Fetch Display Name/Meaning of FCL when querying a resource like Get all Opportunities using REST APISummary: How to Get the Display Name/Meaning of a Fixed Choice List along with the response when querying a resource say Get all Opportunities in a single API call Conte…
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Read File Contents From Attached FileSummary Read File Contents From Attachments in GroovyContent Hi Team, We are trying to read the File contents from attachments of Custom object. We are using following t…
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CX Sales show outbound REST Web Service InformationSummary: Content (required): I'm new with groovy scripts and CX Sales, our Design team have a question about outbound web services, is about if is possible to show the o…
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REST API to query parent object with child/grandchild dataSummary Supported?Content Hi, Use case - I have 100 records from parent object and there are 1 to multiple records in the child object of the parent. If I want to return…
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Where to define end point to call through Topology manager in groovy scriptsSummary: Access dynamic URL through groovy scripts with below code, oracle.topologyManager.client.deployedInfo.DeployedInfoProvider.getEndPoint('OPA_HUB_URL') Where to d…
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Why do object-level triggers not run when I use postman?Summary: Object-level triggers are not running when using Sales API Content (required): We have some object-level triggers set to run on CREATE of a Service Request chil…
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multiple integration keys to update a recordSummary: is possible to use different fields (as key) to update a record? Content (required): our customer said us that they have a lot of external system that can updat…
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Seeking CX Sales/OSC customer willing/interested in having conversations with another customer...Summary: I am a Customer Success Manager at Oracle, and a customer of mine in the manufacturing industry would like to connect with several other customers (in any indus…
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Massive renaming of Unique Territory Number without affecting current assignmentsSummary Make the UTN correspond to our ERP territory FK to simplify integrationContent Until the appearing of the Unique Territory Number [UTN] we managed the sales terr…
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Contacts are not displaying in UI & APISummary Contacts are coming in BIP report but the same contacts are not coming in UI and API get callContent The contacts coming in BIP report have status as 'A' - Activ…
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How to get related contact of a Opportunites/Leads in OutlookSummary How to get related contact of a Opportunites/Leads in OutlookContent Hi Is there any way to get contact auto populated when we update Opportunity / Lead in field…