Integration
Discussion List
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Migration and Integration considerations to take into account on GSI instance (ERP , OEC)Summary Migration and Integration considerations to take into account on GSI instance (ERP , OEC)Content Dear Team, We are working on a deal currently, where the custome… -
Questions on custom objectsWe need to store master data for some custom integrations. We do not want to pay for DBCS or ATP Database. Can we use custom objects in Oracle SAAS for this purpose? Are… -
How to authenticate Opportunity Service (OSC) in Postman or any other REST API toolsSummary How to authenticate Opportunity Service (OSC) in Postman or any other REST API toolsContent Hi, I'm testing the Opportunity Service in https://reqbin.com/ and I'… -
Securing Oracle CX Cloud IntegrationsSummary: We have some integrations in place which are using basic authentication to connect to Oracle CX Cloud (INBOUND). We have one dedicated user for these Integratio…
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How can we populate a value in Address Additional Element Attribute 5 using groovySummary: How can we populate a value in Additional Element Attribute 5 using groovy Content: We have a requirement that we want to populate some value in Additional Elem…
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Fetch Display Name/Meaning of FCL when querying a resource like Get all Opportunities using REST APISummary: How to Get the Display Name/Meaning of a Fixed Choice List along with the response when querying a resource say Get all Opportunities in a single API call Conte… -
Fetch Display Name/Meaning of FCL when querying a resource like Get all Opportunities using REST APISummary: How to Get the Display Name/Meaning of a Fixed Choice List along with the response when querying a resource say Get all Opportunities in a single API call Conte…
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Read File Contents From Attached FileSummary Read File Contents From Attachments in GroovyContent Hi Team, We are trying to read the File contents from attachments of Custom object. We are using following t…
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CX Sales show outbound REST Web Service InformationSummary: Content (required): I'm new with groovy scripts and CX Sales, our Design team have a question about outbound web services, is about if is possible to show the o…
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REST API to query parent object with child/grandchild dataSummary Supported?Content Hi, Use case - I have 100 records from parent object and there are 1 to multiple records in the child object of the parent. If I want to return… -
Why do object-level triggers not run when I use postman?Summary: Object-level triggers are not running when using Sales API Content (required): We have some object-level triggers set to run on CREATE of a Service Request chil…
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multiple integration keys to update a recordSummary: is possible to use different fields (as key) to update a record? Content (required): our customer said us that they have a lot of external system that can updat…
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Seeking CX Sales/OSC customer willing/interested in having conversations with another customer...Summary: I am a Customer Success Manager at Oracle, and a customer of mine in the manufacturing industry would like to connect with several other customers (in any indus…
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Massive renaming of Unique Territory Number without affecting current assignmentsSummary Make the UTN correspond to our ERP territory FK to simplify integrationContent Until the appearing of the Unique Territory Number [UTN] we managed the sales terr… -
Contacts are not displaying in UI & APISummary Contacts are coming in BIP report but the same contacts are not coming in UI and API get callContent The contacts coming in BIP report have status as 'A' - Activ…
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Hi, Please guide me how to deploy a simple BPM in Oracle Sales Cloud ?Content Hi, Please guide me how to deploy a simple BPM in Oracle Sales Cloud ? I was trying to deploy and gave sso Credentials, but it was not accepted. I think i may ne…
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How to run territory assignment job with multiple view criteria parametersSummary Multiple view criteria in opportunity territory assignmentContent Hello Experts, While scheduling the territory assignment ESS job, we have requirement to schedu…
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How to stop creating duplicate Partners Account in OSC Partner ManagementSummary Ability to stop creating duplicate Partners Account in OSC Partner ManagementContent Hi Team, In OSC Partner Management, we should restrict duplicate partner acc…
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What is the best practice for Sales Cloud and Eloqua Lead Sync?Content Hey All, Just to give you a background. We have Eloqua and Sales cloud tool that we are implementing for a client. Contact is created in Eloqua via landing pages… -
How to get related Opportunites/Leads of a contact in OutlookSummary How to get related Opportunites/Leads of a contact in OutlookContent Hi While drafting email from Outlook and if we enter email id in the To field and click on s…
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What information needs to considered at the start of complete applicationContent Hi All, We are going to start implementing sales application for a customer. Customer bought all the modules of Fusion applications like HCM, SCM, ERP along with…
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API to simulate "Reprice" action on Subscription Covered LevelSummary We want to reprice the subscription covered level via API.
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Is there a REST API that can be used to access Page layout data for Oracle CXSummary Looking for a way to access Page Layouts via APIContent Our external integration pulls data from Oracle REST API. Although we can access all of the data in a rec…
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REST API for attachmentsSummary REST to fetch all kinds of Attachment child rest collectionsContent We have so many different object with attachment child collections. Like Below -… -
SOAP ContactService IN operator not working when search on EmailAddressContent We have been using the IN operator for some time when searching on EmailAddress in ContactService. This no longer seems to work??? Has anybody else got this to w…
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How To See The Configuration Behind Attachments In Sales Lead ObjectContent Hi, I want to see the configuration of the Attachment field in Sales Lead. I'm currently creating a mapping from another system to OSC and I want to know the fie…
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RESCHEDULED: Sales – Innovation Showcase: Oracle Sales Assistant, Monday, 12 April 2021, 8 a.m PT -Content Due to unforeseen issues, this event is rescheduled to a later date. An announcement with the updated event details will be posted. Apologies on the inconvenienc… -
Automatic Territory Assignment Options Besides Profile Option - Assignment Submission at Save EnableContent Hi, We've recently experienced that the territory assignment assignment isn't running automatically with the opportunities. We had to manually trigger via 'Save …
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Is there any rest api to run the report and download outputSummary Rest api for BI analysisContent Hi, Is there any rest api availbe to run and BI analysis and download the output. eg: Lead analyis Regards, Sudheer.
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Workaround To Searching Products and Product Groups in Workspace or Normal SearchContent Hi, I learned that Product and Product Group search is only available for the adaptive search REST api. Is there a workaround for this using the normal search or…