Integration
Discussion List
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Best approach to connect Oracle CTI (using Oracle CX Cloud) & Microsoft Teams?Summary: With our company, our sales teams are divided into 2 groups...field sales & inside sales. Our Inside Sales Teams leverage the Five9 application for all of their… -
Do we have business event available to capture Organization/Person/Party/Customer creation/update?Summary: we are building integration between Oracle Cloud CDM/Suppliers and JDE. we need to send data whenever there is a change/new records in Organization/Person/Party… -
Webservice or rest api for participant import in incentive compensationSummary: Need webservices or rest api for importing participant in incentive compensation. Content (required): Need webservices or rest api for importing participant in …Jaeyshree Kumaran Kalpana 71 views 6 comments 2 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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FoundationPartiesPersonService SOAP API response LastUpdateDate's date format is not consistentHi, We are using FoundationPartiesPersonService SOAP API to create person parties for customer contacts. During our testing phase, we have observed an inconsistency in t… -
How to configure Buttons at the top level on Custom Pages?Summary: We need to configure a few buttons at the header level on Custom pages that we have created using Application Composer. Custom business events are enabled on th… -
REST API for filling the form/page in Sales CloudSummary: Looking for API which can fill out form/pages in Sales Cloud Content (required): Hello, Can someone please let us know whether we have APIs which can be used to…
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Data volume limit for Oracle CX Sales in Oracle Integration Cloud (OIC)Content (required): What is the the REST data volume limit for Oracle CX Sales in Oracle Integration Cloud (OIC)? Thanks
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Is there a way to have DaaS fill out the NAICS codes on the (new) accounts?Summary: We want to use DaaS to create and enrich our customer accounts. We have created a custom mapping which includes all the possible NAICS fields, but this field is…
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Can Eloqua write to a child object in CX Sales?Summary: We are trying to identify if Eloqua can write to a child object on the contact record in CX Sales. Content (required): We are collecting information through an … -
How to change the recipient of Outlook notificationsSummary: We currently have an integration with OFFICE 365 and Sales Coud. Our client is requesting us that Outlook notifications reach a single user and not the owner of…
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Sales Campaigns and CampaignsContent Hi Community Members, Could someone explain me the difference between sales campaign and campaign? I can these 2 objects in app composer and SUI. When one should… -
Need a Sample Payload to create OSR for HZ_CUST_ACCOUNT_ROLES entity using FoundationPartieOrganizaSummary:Need a Sample Payload to create OSR for HZ_CUST_ACCOUNT_ROLES entity using FoundationPartiesOrganizationService Service. We're using the trading community organi…
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CX Sales + Microsoft Teams capabilitiesSummary: Once MS Teams is integrated with Sales - How it can be put to use apart from book example below, 1. Directly from the opportunity UI, salespeople can simply cli…
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Where to define end point to call through Topology manager in groovy scriptsSummary: Access dynamic URL through groovy scripts with below code, oracle.topologyManager.client.deployedInfo.DeployedInfoProvider.getEndPoint('OPA_HUB_URL') Where to d… -
Why Getting Error When Trying to Enrich DnB Data for an Organization in CX Sales?Summary: Trying to enrich an organization record and get error: "You can't enrich or add this record because the DaaS record is already associated with an existing enric…Jacqueline Li-Support-Oracle 41 views 1 comment 0 points Most recent by Jacqueline Li-Support-Oracle Sales
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Integration of SMC with RMCS related to Unit SSPSummary: Greetings! How to verify whether Unit SSP is enabled in SMC ? Thank you. Content (required): Version (include the version you are using, if applicable): Code Sn…
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Privilege required to run the API 'crmRestApi/resources/11.13.18.05/countryCodes'Summary: Unable to run the Country Code API Content (required): We need the exact privilege required to run the Country code API. We have tried by adding the privilege '…
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Unable to update the 'Quote or Order Number' from CPQ to CXSummary: We are facing an Issue with the Quote Update for 'Quote or Order Number' field. When we create the Quote we are able to do 'Update Opportunity' and 'Return to O…
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How to convert ActivityDescription CLOB to text in Groovy ScriptSummary: We are trying to gather the ActivityDescription in a Groovy script to parse to an external system via Web Service. The issue we encounter is that ActivityDescri…
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Multiple contacts getting copied to CRM from Outlook - how to I delete or reconcileSummary: **This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Customer has multiple contacts in my Outlook from various…
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How to personalize the add-in by changing the Oracle logo into our company logo**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to personalize the add-in by changing the Oracle logo into our…Suri Natarajan-Oracle 41 views 4 comments 0 points Most recent by Mihaela Anghel-Support-Oracle Sales
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How to update sorting field in a subtab?Summary: On the customer account pages we have Opportunity and Activity subtabs already created. Is there a way to go in and update the sorting field on the Subtab? If n…
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How to add line breaks or bullets in Long text field through groovy?Summary: I am trying to include bullet points into a long text field through groovy. Content (required): I am having a long text field in lead page where the value will … -
Enable LinkedIn for CX SalesSummary: Enabling LinkedIn for Activities Content (required): We've enabled Linkedin Sales Navigator for our users and we want to know how to enable the additional optio…
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Method Of Payment in CX Sales CloudHi everybody, we are working with Fusion (CX) Sales Cloud and we are using CPQ as well. We are facing with a internal discussion as the “Billing Account” and related “Pa…
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How does Quote WinStatusCode affect Opportunity Status?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: CPQ integration to CX Sales has been enabled in the envi…Swathi.Lemati-Support-Oracle 41 views 1 comment 0 points Most recent by Swathi.Lemati-Support-Oracle Sales
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How to use Opty id in rest service to get particular opty details**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Can we use Opty id in rest service to get particular opt…
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CPQ to CX can we get the current approver name in CPQ to CXSummary: We want to get the current approver name in CPQ quote to CX quote , as the current approver name is run time in CPQ unable to get , is there anyway to get the n…
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Integration issue "oracle sales cloud with CPQ cloud"Summary: Integration issue "oracle sales cloud with CPQ cloud" Content (required): Customer cannot activate two sales order instances taking into consideration that they…
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How to add the O365 Plugin Automatically to the Outlook ribbon**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: The users aren't seeing the O365 plugin automatically on the Ribbo…