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Multiple errors appearing with 21B feature "Candidate Duplicate Check in Move to HR" — Cloud Customer Connect
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Multiple errors appearing with 21B feature "Candidate Duplicate Check in Move to HR"

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Summary:

Prior to 21C, the 21B feature "Candidate Duplicate Check in Move to HR" was working properly. Post 21C release we are now getting multiple errors appearing after a candidate is moved to HR and users try to complete the merge within Manage Job Offers.

Content (required):

Errors include:

"The candidate merge failed because there are partner services initiated for candidate ______ . (IRC-1590509)." << users have been processing multiple candidates regardless of if all their partner services have not come back, this message did not appear before

"The candidate merge failed because of this issue: You can't merge candidate ______ because there is a job offer for this candidate. (IRC-1590514). (IRC-1590540)." << the candidate's job offer was withdrawn on the duplicate record, but merge after move to hr is not working

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