How to check life event configuration?

Summary: An employee was approved to have Medical, Dental, and Vision benefits effective for 11/1/2021. When the potential life event is processed, it immediately goes into a closed status and does not open enrollment for the employee. I suspect this may be a result of how the life event is configured and want to check this.

Content (required):

Version (include the version you are using, if applicable):

21C (11.13.21.07.0)

Code Snippet (add any code snippets that support your topic, if applicable):