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Invoice approval is failing when there are multiple department assigned to a cost center — Cloud Customer Connect
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Invoice approval is failing when there are multiple department assigned to a cost center

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edited Nov 11, 2021 10:02AM in Payables, Payments & Cash Management 3 comments

Summary:Hi Team,



We have a requirement to send invoice approval to cost center manager and to his supervisors based on amount.

I have configured rule using the condition 'Cost Center Total.Cost Center Manager Name'. And it is working fine, when a cost center assigned to a single department.

But issues started to pop up, when a cost center is assigned to many departments - in this case BPM sends approval request to wrong person.

How can i sent invoice approval to cost center manager when there are multiple department assigned to a single cost center.


Regards,

Amal

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