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How to enable internal service request in CX B2C sales and service

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Summary:

How to enable internal service request in CX B2C sales and service

Content (required):

is it possible to have internal service requests in oracle B2C service, ive seen Internal service request object in app composer can i user the same, please help me if we have any doc related to this


Version (include the version you are using, if applicable):

21B

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