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How to unassign inactive users from leads and opportunities automatically

in Sales 3 comments

Summary:

Once the user become 'Inactive' under User and Roles, we would need to assign user manager to existing open leads and opportunities. Currently, if user become inactive, he is still kept assigned on these objects. Is there any configuration which can be done to automatically unassign this user and instead assign his manager to these object. That way, users manager would be able to assign the lead/opp to other salesreps as appropriate.

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