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Rejection Reason Mandatory does not work for E-Mail Notification

Received Response
edited Dec 22, 2021 8:14AM in Purchasing 7 comments


We have set the Rejection Reason for PO to be mandatory. This works in the bell-icon notification but how is this managed when rejecting through e-mail notifications?

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A recent request by our client was to make the rejection reason for PO's mandatory, just like we already did for Purchase Requisitions.

This works fine when a user logs in and goes to the notification by clicking on the bell-icon or his/her worklist.

However I am curious if this will also be applied when rejecting from the e-mail notification that they receive.

I did a little test and a reject from e-mail was registered without any problem but without a reason/comment. PO was rejected in the system.

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