Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

knowledge article answer URL

in Reporting & Analytics for B2C Service 2 comments

Summary:

knowledge article answer URL 

Content (required):

Hello,

I'm working on how to get knowledge article answer URL in a report in order to display to the agent once URL is clicked, instead of using Authors to view and browse articles using content types. Any advise regarding this point will be appreciated.

Thanks

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!