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Reprocessing OE event after salary gives rate error

in Benefits 8 comments

Summary:

We ran an HDL to load a salary increase effective 12/27 for about 100 employees. Since the OE event is effective 1/1/22 the salary event kicks out the OE event. When we ran the scheduled process to reprocess the OE event we get attached error.

Content (required):

 There is a participant rate overlap for the standard rate because of the configured rate start and end date rules. (BEN-990342)

Revise your rate start date rule and rate end date rule configuration. Review any associated formula. This error occurred in the procedure . Context at the time of error: Program , Plan , Option , Rate Basic Life - Employer Contribution_Amneal Pharmaceuticals of New York LLC, Existing Rate Start Date 2021-03-01, Existing Rate End Date 2021-12-26, and New Rate Start Date 2021-12-24.

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