Immediate routing based on real time location
Summary:
The client wants to automatically assign new activities to the nearest active technician on real time.
Content (required):
Hello community,
I want to ask if it is possible to achieve this scenario, and how?
Desired Scenario: The clients needs to route a new activity when it is created and the activity must be assigned to the nearest technician(based on the real time location).
I appreciate your help
Thanks and regards!
Version (include the version you are using, if applicable):
22A
Code Snippet (add any code snippets that support your topic, if applicable):
1