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Journey Task Clearance from IT Team

edited Dec 18, 2023 2:05PM in Journeys 15 comments

Summary:

Journey Task Clearance from IT Team

Content (required):

Hi Experts,

We have a requirement that on employees separation, clearance checklist gets triggered to different team for their clearance.

We have IT Team from who need the clearance (Configurable Form has been defined).

IT team user had custom Employee role only.

When I try to provide clearance as IT Team user, system is triggering below error message:

"config-form-task-part failed: Not Found"

Can someone please suggest what can be the issue here?

Thanks in advance!

Regards,

Hinal

Version (include the version you are using, if applicable):

22A

Code Snippet (add any code snippets that support your topic, if applicable):

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